Terms and Conditions

The Terms and Conditions outlined below refer to the arrangements of online payment between the Abu Dhabi School of Management (ADSM), and the “Customer” accessing the Online Payment System or Gateway available on the ADSM website. The term “Service” refers to any request made, and paid for, by the Customer for a specific offering by ADSM on the Online Payment System or Gateway

Services Provided and Pricing

ADSM provides the following services: academic, transcript and completion letters; application and deposit fee payments, and tuition fee payments, in part or full, can be made via the Online Payment System. ADSM reserves the right to add, modify or delete services based on identified needs, and without any prior notification to Customers. ADSM also has the right to make changes to the cost of services, at any point of time, which will be effective at the time of publication on the website.

ADSM will not deal with or provide any services or products to any Office of Foreign Assets Control (OFAC) sanctioned countries in accordance with UAE law.

Method of Payment

ADSM accepts online payments using VISA and MasterCard credit/debit cards in AED only. ADSM reserves the right to accept or decline credit/debit card types.

Delivery Policy

Customers will collect processed documents directly from ADSM unless other arrangements have been made, and applicable fees charged.

Return and Refund Policy

Refunds cannot be made once an order has been processed, with the exception of tuition fees. Refer to the Student Finance Policy for detailed information regarding tuition fee refunds.

In line with the Student Finance Policy, where a Customer is eligible for a refund, ADSM will only refund tuition fees, in accordance with the Policy, through the original mode of payment.

Cancellation and Replacement Policy

Services (e.g. academic transcript) cannot be cancelled once an order has been processed, and any requests to replace a service will incur the relevant fee as outlined in Student Finance Policy.


Any Customer using the website who is a minor (under the age of 18) shall not be able to make any transactions.

Privacy Policy

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Full Privacy details are available here.

Website Policies, Terms and Conditions

Occasionally there may be changes and updated information to the website’s policies, terms and conditions. Customers are therefore encouraged to visit the ADSM website regularly in order to be updated on any changes made. Modifications will be effective on the day they are posted.

Country of Merchant Domicile

ADSM is domiciled in the Abu Dhabi in the United Arab Emirates (UAE).

Governing Law and Jurisdiction

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.