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ADSM Conducts a Session on Enhancing Customer Engagement through Artificial Intelligence Solutions

We had an engaging session by Shyam Gopalakrishna who is Head of Artificial Intelligence R&D and Executive Director of Transformation Office at Lenovo Group Worldwide. Shyam shared his expertise in Artificial Intelligence (AI) and how it improves Customer Interactions.  He provided in-depth insights into present and future trends within the industry, emphasizing the significant role that AI plays in our daily lives.

The Session was moderated by ADSM’s Assistant Professor of Management, Dr. Sunder Ramachandran.

At ADSM, we are continuing to bridge the gap between academia and industry as an important part of our ethos. We are committed to invite Industry Professionals who share their practical knowledge from the real-world with our students.