Master of Science in Quality and Business Excellence (MS QBE)

The Master of Science in Quality and Business Excellence program seeks to educate new cohorts of entrepreneurial business leaders with professional education in modern theory and practice of Quality and Business Excellence. The program supports the pillars of the Abu Dhabi 2030 Vision, especially those directed at the promotion of a large, empowered private sector and a sustainable knowledge-based economy.

The MS QBE program allows students to gain an in-depth understanding of international quality frameworks, issues in business excellence, the various quality award frameworks and their practical applications in the workplace. The program will equip graduates to implement practical approaches and techniques of Quality and Business Excellence and address the needs of the employment market, not only in Abu Dhabi but also across the UAE and into international markets.

Program Learning Outcomes

Students successfully completing the Master of Science in Quality and Business Excellence program will be able to:

  1. Critically evaluate the strategic applications of quality.
  2. Interpret and apply a holistic view of quality and business excellence strategy, theory, process, structure and systems.
  3. Synthesize the purpose, design, functions, and character of quality and business excellence.
  4. Apply a critical selection of appropriate research instruments and advanced problem solving skills to utilize knowledge from the external and domestic factors and drivers that determine quality and business excellence.
  5. Appraise the role of business excellence models in driving organizational outcomes.
  6. Use effective leadership and teamwork skills to solve complex organizational problems and communicate decisions to relevant audiences.

Accreditation and Affiliation

The program is accredited by the UAE Ministry of Education – Higher Education Affairs through the Commission for Academic Accreditation (CAA). The program has been designed in the context of the Sheikh Khalifa Quality Award, which is managed by the Abu Dhabi Chamber of Commerce.

Mode of Delivery

Courses will be delivered over a 9-week period on weekdays from 4:00 pm to 9:00 pm. Each course will have 45 contact hours; three courses are scheduled to be held each term. Classes will be held over four terms in a year (fall, winter, spring and summer).

Length of Program

Students may undertake the program on either a full-time or part­-time basis. Students will be able to complete the program in 12 months by taking two or three courses in each term.  

Program Structure

The MS QBE program consists of a total of 30 credit hours comprising 8 core courses and 2 elective courses.

Course Code Credit Hours
Research Methods RES 8111 3
Quality Management Systems and Approaches QTY 8212 3
Business Excellence Awards and Frameworks QTY 8213 3
Japanese Quality Improvement Approaches and Structures QTY 8214 3
Quality Improvement Tools and Techniques QTY 8215 3
Strategic Management Principles BUS 8421 3
Achieving Business Excellence QTY 8217 3
Operations Management BUS 8219 3
Total Credits (Core) 24
Creative Problem Solving BUS 8418 3
Conflict Management BUS 8419 3
Total Credits (2 electives) 6
Grand Total 30



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